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Do I need to have repairs made at the dealership to protect my manufacturer's warranty? See more.
Answer:
Nope. Bellevue Collision Services backs all repairs with a lifetime warranty, and your manufacturer's warranty will remain in effect. -
I've been in an accident, what should I do? See more.
Answer:
Call us first. Our staff will walk you through the entire process; From communicating with your insurance company and towing your vehicle, to scheduling your repairs and providing you with a car to drive while your vehicle is being fixed. -
Where do I get a claim number? See more.
Answer:
Claim numbers are issued by your insurance company when you report your accident. Just write it down, and bring it in with you when you visit; Then we can begin the repair process. Bellevue Collision Services will take care of the rest. -
I have a brand new vehicle which has been involved in an accident. Can it look like new again? See more.
Answer:
Anything that can be broken, can be fixed. We specialize in repairs, painting, glass replacement, and restoration. If you want a part of your car repaired, we can repair it. No job is too big or too small. -
Will the parts be ordered before I drop off my vehicle? See more.
Answer:
In the case where your vehicle has already received diagnostics, and we are certain of the parts which need ordered, then yes. -
How will my accident effect my insurance rates? See more.
Answer:
If the total damage (your car and the other party's) is less than $1,000.00, then your insurance company may not raise your rates. If the damage exceeds this amount, your rates may increase 10% for 3 years (on average) for the first or second accident. -
How many estimates do I need for my insurrance company? See more.
Answer:
According to Washington State Insurance Commission Regulations you are required to get just one appraisal of damage. The insurance company has their own appraisers to verify any estimate you receive. -
If my vehicle's frame is damaged, is it a total loss? See more.
Answer:
Sometimes. A car is a "total loss" only when the price of repairs exceeds the insurance company's determined value of your vehicle. Now days, most cars are built using unibody (frame and body as one) construction. Our highly skilled technicians, with aid of of our state-of-the-art computer measurement system, can return your vehicle to its original factory specifications. If it is determined that the frame section is bent beyond repair, that section can simply be replaced. On older cars however, this can be different, and we can assist on a case by case basis. -
What if the insurance estimate is lower than Bellevue Collision Services? Do I have to pay the difference? See more.
Answer:
NO. You do not have to pay the difference of the two appraisals. Quite often the insurance estimate is lower than ours. The insurance company may not know where you are going for the repair and therefore will write only for the most basic repair procedures. It is our job, once your vehicle is in for repair, to contact the insurance appraiser and negotiate the claim on your behalf. -
Do you provide a rental vehicle? See more.
Answer:
In many situations, the insurance company will furnish a rental car. Even if this is not the case, we can make arrangements for a rental vehicle for you. -
Can you match my car's paint color? See more.
Answer:
Today's modern factory finishes incorporate multiple layers of highly-specialized paints. Bellevue Collision Services has made an investment in the finest paint system available. We use top quality paint products and constantly upgrades its technology and equipment to ensure that each vehicle's paint matches. We take special pride in our ability to match factory finishes as the final step in the restoration process. -
How long will it take to repair my vehicle? See more.
Answer:
Vehicle repair time is determined by the complexity of the damages. Bellevue Collision Services will repair your vehicle in a timely manner without compromising quality standards for the sake of time. -
Is there a warranty on the repairs to my vehicle? See more.
Answer:
Yes! Bellevue Collision Services guarantee all repairs with a Lifetime Warranty. -
Which methods can I use to pay for my repairs? See more.
Answer:
We accept insurance checks, money orders, Visa, Master Card, American Express, personal checks, and cash.